Operations Manager (Head of Operations)

Location: Watford / Hybrid​
Salary: £55,000 - £60,000, plus bonus, plus benefits
Reports to: CEO

A rare opportunity to help shape the operations and future growth of a financial services business, working directly with the CEO and leadership team.
Do you want to play a key role in shaping how a financial services business operates and grows?
Are you an operations professional who thrives on bringing structure, efficiency and leadership to a growing organisation?
Would you value the opportunity to work directly with the CEO and directors, helping drive the day-to-day running of the business?

If so, we’d love to hear from you.

We are seeking an Operations Manager (Head of Operations) to oversee the operational running of a financial services business across mortgages, protection and wealth advice. Reporting to the CEO, you will play a key role in ensuring the business runs efficiently while supporting advisers and the wider team.
You will also manage an Operations Coordinator and act as the key operational link between the business and its network.

Responsibilities will include:

  • Conduct client reviews

  • Ensure existing solutions remain suitable

  • Identify opportunities within the client bank

  • Support advisers with research and paraplanning

  • Develop under the guidance of a Senior Adviser

Requirements:

  • Oversee the day-to-day operations of the business

  • Manage and support the Operations Coordinator​

  • Act as the link between the firm and the network​

  • Manage adviser joiner and leaver processes​

  • Improve operational processes and efficiency

Why Join?

  • Senior role reporting directly to the CEO​

  • Opportunity to shape the operational structure of the business​

  • Work across mortgage, protection and wealth advice

Interested? Apply now or get in touch for a confidential conversation. Even if you don’t meet every requirement, we still encourage you to apply.